App support

Contact us

krastranseu@gmail.com

Write in English or Polish. Tell us your device and system version — it usually points straight at the cause.

Frequently asked questions

Where is my progress saved?

On your device only. The game has no account and no cloud sync, so nothing about you leaves the phone. Deleting the app deletes your best score, gems, backgrounds and rank along with it, and there is no way to bring them back.

Can you delete my data?

There is nothing on our side to delete — we never receive it. To erase everything, delete the app.

The music stopped after I switched apps

Touch the screen once and it comes back. Apple only lets a web game start audio inside a real touch, so the game rebuilds the sound the moment you tap.

I hear nothing at all

Check the silent switch on the side of your iPhone. The game deliberately respects it, and it also lets your own music keep playing underneath. Volume for effects and music can be set separately in Settings inside the game.

What are the ads?

• Rewarded — you choose to watch one, and you get gems or a second chance in return.
• Full screen — between runs, never during play.
• Banner — in the menu and on the game over screen only. It never covers the board.

Where the law requires it, Settings in the game shows an Ad privacy options button that reopens your consent choices. Tracking can be turned off any time in iOS Settings, under Privacy & Security → Tracking.

How do I buy something?

You cannot, and you do not have to. This version has no in-app purchases. Gems come from playing and from rewarded ads, and everything in the shop is bought with them.

Which languages does the game speak?

Ten: English, Polish, Spanish, Portuguese, German, French, Russian, Turkish, Ukrainian and Indonesian. It follows your system language on its own.

What do I need to play?

iPhone or iPad with iOS 15 or newer. The game works held either way, upright or on its side, and it plays with no internet connection — only the ads need one.

I found a bug

Send us the screen you were on, what you did just before, and your device model. Screenshots help more than anything else.